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Privacy Policy

Last updated: February 1, 2026

1. Information We Collect

When you use RustAxia services, we may collect the following information:

• Steam Profile Information: Steam ID, display name, avatar URL, and profile URL
• Connection Data: IP address, login timestamps
• Support Tickets: Messages and attachments submitted through our ticket system
• Game Data: In-game statistics and activity on our servers

2. How We Use Your Information

We use collected information to:

• Provide and maintain our gaming services
• Process support tickets and communicate with you
• Enforce server rules and prevent cheating
• Improve our services and user experience
• Send important notifications about server updates

3. Data Storage and Security

We implement appropriate security measures to protect your personal information. Data is stored securely and accessed only by authorized staff members when necessary.

4. Third-Party Services

We use the following third-party services:

• Steam: For authentication and profile information
• Discord: For community communication
• Payment Processors: For handling donations (we do not store payment card details)

5. Your Rights

You have the right to:

• Access your personal data
• Request deletion of your data
• Opt-out of non-essential communications

6. Data Retention

We retain your data for as long as necessary to provide our services. If you request deletion, we will remove your data within 30 days, except where required by law to retain it.

7. Contact Us

For privacy-related inquiries, please contact us through our support ticket system or Discord.